Cirrus IQ FAQ

FAQs

GENERAL QUESTIONS
What is Cirrus IQ and how does it work?

Cirrus IQ is a connected ecosystem for the SR-Series and Vision Jet. You may keep track of your aircraft status and health from nearly anywhere, including fuel, fluid levels, hours and see the last known location. Cirrus IQ is powered by an LTE-cellular module installed in the aircraft that sends relevant flight data to the Cirrus Cloud at the conclusion of most flights.

How do I know if my aircraft is compatible with Cirrus IQ?

Any SR-series aircraft that was manufactured after January 1, 2020 and originally delivered to a supported country will have the necessary hardware installed to use Cirrus IQ. SR-series aircraft produced after January 1, 2020, that were delivered to an unsupported country will not have the hardware installed.

All Vision Jet aircraft produced after July 1st, 2023 (Serials 0463+) have Cirrus IQ hardware installed.

Where is Cirrus IQ supported?
  • United States
  • Canada
  • European Union
  • United Kingdom
  • Australia
  • New Zealand
  • Brazil (SR2X Serial number 10029 and subsequent)
  • South Africa (SR2X Serial number 10029 and subsequent)
What platforms or devices are supported by Cirrus IQ?
How do I download and install the iOS mobile app?

Search for Cirrus IQ in the Apple App Store.

How do I subscribe to Cirrus IQ PRO?

All connected aircraft owners enjoy a fee trial of IQ PRO until December 31, 2025 and subscriptions will begin on January 1, 2026.

How much is Cirrus IQ PRO?

Pricing will be announced and communicated to all connected aircraft owners in late-2025.

Can I use the Cirrus IQ app offline?

Cirrus IQ updates aircraft and flight data at the conclusion of a flight after powering down or after a ‘Sync Now’ request, thus it is optimized for an internet connection. You may navigate the app offline but will not be able to perform a ‘Sync Now’ request, update inspection information, add/remove users unless you have an internet connection.

ADD or REMOVE AIRCRAFT + USERS
How do I set up my account and connect my aircraft?
  • You must have a Cirrus Account and a connected aircraft to use Cirrus IQ features – register at cirrusaircraft.com
  • The Cirrus Delivery team will setup accounts for new aircraft deliveries and provide instructions to access Cirrus IQ and IQ PRO.
  • To setup Cirrus IQ for a pre-owned aircraft, you must have a Cirrus Account, then login to the Cirrus IQ app or at Cirrusaircraft.com and follow these steps to add an aircraft:
    1. If you are connected to an existing aircraft, click the User Menu (top-right)
    2. Select ‘Manage Aircraft’
    3. Select ‘Add new aircraft’
    4. Enter the serial number of the aircraft, which may be found on the exterior data plate affixed to the aircraft tail
    5. Enter the registration number, commonly referred to as the Tail Number
    6. Select the aircraft model; SR20, SR22, SR22T, or SF50 (button will turn blue)
    7. Upload proof of ownership
      1. Registration
      2. Bill of Sale
    8. Click ‘Next’ to review
    9. Click ‘Submit’
    10. Cirrus IQ Support will review the submission within 48 hours and add the aircraft to your account or may request additional information as necessary.
How do I add users to Cirrus IQ?

Any Owner or Aircraft Manager may invite additional users. Pilots do not have the ability to invite new users to an aircraft.

 

From Mobile:

  1. Click the User Menu (Top-right)
  2. Select ‘Manage Aircraft’
  3. Click the aircraft you want to invite a user to
  4. Scroll down to the ‘Connected Users’ list
  5. Select ‘Add New User’
  6. Enter the user’s Cirrus Account email, or if they do not have a Cirrus Account, a new account will be generated for them with the email that is entered
  7. Choose their role: Owner, Manager, or Pilot
  8. Click ‘Add User’

From My Hangar at Cirrusaircraft.com:

    1. Click the Aircraft you want to remove
    2. Select ‘Aircraft Settings’
    3. Click ‘Add New User’ under ‘Connected Users’
    4. Enter the user’s Cirrus Account email, or if they do not have a Cirrus Account, a new account will be generated for them with the email that is entered
    5. Choose their role: Owner, Manager, or Pilot
    6. Click ‘Add User’

 

Is it possible to connect to multiple aircraft with one account?

Yes, a single user can have multiple aircraft associated with their account. The respective owner must invite the user from the app to gain access to the aircraft.

Can I grant access to my aircraft in Cirrus IQ to a CSIP Instructor, Cirrus Training Center, or Authorized Service Center?

Yes – You may grant access to any entity or individual with an email address.

How do I remove a user from Cirrus IQ?

Any Owner can remove any user role, and any Aircraft Manager can remove any other Aircraft Manager or Pilot. Owners are responsible for removing all users if the aircraft has been sold.

From Mobile:

    1. Click the User Menu (Top-right)
    2. Select ‘Manage Aircraft’
    3. Click the Aircraft the user is attached to
    4. Scroll down to the ‘Connected Users’ list
    5. Select the user to be removed
    6. Click the ellipsis (three dots) in the top-right and select ‘Remove User’
    7. A confirmation message will appear confirming that you want to remove the user
    8. Click ‘Remove User’ to permanently remove them from the aircraft

 

From My Hangar at Cirrusaircraft.com:

    1. Click the Aircraft the user is connected to
    2. Select ‘Aircraft Settings’
    3. Select the user to be removed under ‘Connected Users’
    4. Select ‘Remove User’
    5. A confirmation message will appear confirming that you want to remove the user
    6. Click ‘Remove User’ to permanently remove them from the aircraft
I sold my aircraft. How do I remove it from Cirrus IQ?

Please remove all users from the aircraft before you remove it from your account.

 

From Mobile:

  1. Click the User Menu (Top-right)
  2. Select ‘Manage Aircraft’
  3. Click the aircraft you want to remove
  4. Click the ellipsis (three dots) top-right, and select ‘Remove aircraft’
  5. Enter the registration number (also known as the tail number)
  6. Click the red ‘Remove Aircraft’ button

 

From My Hangar:

  1. Click the Aircraft you want to remove
  2. Select ‘Aircraft Settings’
  3. Click ‘Remove Aircraft’
  4. Enter the registration number (also known as the tail number)
  5. Click the red ‘Remove Aircraft’ button
REMOTE AIRCRAFT SYNC
How do I remotely sync aircraft data?

A Cirrus IQ PRO subscription is required for Remote Aircraft Sync. Tap on the blue ‘Sync Now’ button, and the sync process will begin after you confirm the advisory message. Remote Aircraft Sync typically takes 3 to 5 minutes depending on a variety of factors:

  • Cellular signal strength at the aircraft location
  • External factors such as metal hangars or terrain which may prevent the aircraft from receiving the sync command
  • Aircraft battery charge level – Cirrus IQ is a smart system and has a strict battery budget to preserve engine start capability
    • Remote Aircraft Sync is disabled when aircraft battery voltage is at or below these levels:
      • SR2X G6 24.6 volts (BAT1)
      • SR2X G7 25.9 volts (BAT1)
      • Vision Jet 26.25 volts (BAT2)
What should I do if a Remote Aircraft Sync request fails?

There is a 10-minute limit between Remote Aircraft Sync requests. When this limit has expired you may try again. A Remote Aircraft Sync request may fail for a variety of reasons:

  • Cellular signal strength at the aircraft location is dependent on a variety of conditions including hangars, terrain or obstructions, and may interfere with the aircraft’s ability to receive your sync request
  • The aircraft battery is below the allowable budget and the IQ system is in deep sleep mode
Does my aircraft constantly broadcast data to Cirrus?

No – the aircraft only transmits data at the conclusion of a flight, or when a user clicks ‘Sync Now’.

Does Cirrus IQ drain my aircraft battery?

There is a slight battery drain while Cirrus IQ hardware listens for a Remote Aircraft Sync command. However, the Cirrus IQ hardware installed in aircraft monitors battery voltage and has a strict battery budget to preserve engine start capability. Cirrus IQ will shut down and enter deep sleep when this battery budget has been consumed.

 

  • Once battery state of charge is below the allowed budget for Cirrus IQ, Remote Aircraft Sync is disabled, and the module shuts down
  • Cirrus IQ remains in deep sleep until the battery is sufficiently charged again
  • Cirrus IQ shares the same circuit with the Convenience System which includes remote keyless entry and convenience lighting – this system will continue to draw power even if Cirrus IQ is in deep sleep
  • If your aircraft sits idle for extended periods between flights, it is recommended to follow the guidance in your Airplane Flying Manual for short or long-term storage and take proper steps to maintain battery charge
MY TRIPS, UTILIZATION & FLIGHT SUMMARY
What is the difference between Utilization and My Trips?

Utilization is the list of all flights for an aircraft. All users invited to an aircraft may see all the flights in the Utilization list. My Trips is the list of flights that the user was named as Pilot in the Flight Summary. When a flight is selected from the Utilization list, that opens the Flight Summary. From there, you may choose the Pilot of the flight, and the flight will appear in the My Trips section for that user only and add the relevant flight details to their Achievements, if applicable.

Is it possible to add the Pilot after a flight has been completed?

The user must first be invited to the aircraft by an Owner or Manager. Once they are invited to the aircraft, find the flight, open the Flight Summary, and change the Pilot to the desired user.

Why does the map on Flight Summary only show a straight line between points?

The actual flight path is a feature improvement coming soon to IQ PRO. Currently, the path from origin to destination is shown and does not include any intermediary stops along the way. If the origin and destination are the same, the airport is highlighted in the map.

How do I add or edit the pilot, flight purpose, or passenger manifest?
  1. Visit your online portal by logging into your account at cirrusaircraft.com
  2. Click on a flight record from Utilization or My Trips
  3. Choose a pilot from the list of users invited to that aircraft
  4. Choose a purpose under ‘Flight Type’
  5. Click ‘Add Passengers’ to create a passenger manifest
How do I export flight data from the aircraft as a .csv file?
  1. Click on any flight to view the Flight Summary
  2. Click on the download icon
  3. Save the file to your preferred location
How do I export trip logs to a .csv file?
  1. From My Hangar, click on Utilization
  2. Filter the list of flights you want to export
  3. Click on the download icon
  4. Save the file to your preferred location
What CAS Messages are logged in Cirrus IQ?

Only Yellow Caution or Red Warning messages that occur while in-flight are displayed in Flight Summary cards. The time of the first occurrence is noted in the card when expanded.

APPROACH SCORE BETA
How does Approach Score work?

Approach Score looks at five separate items during the landing phase of flight and scores each category in varying weights up to 100 points.

Does Approach Score work at every airport?

Approach Score is currently available at United States airports where published runway data is available. Cirrus is working hard to expand the availability of Approach Score including to international airports. If the required data is not available, the landing is not score due to missing information.

Does Cirrus see and/or monitor Approach Scores?

No – customer fleet data is de-identified and is not monitored. Pilots should consult with their CSIP (Cirrus Standardized Instructor Pilot) if they have questions about their Approach Score results.

INSPECTIONS and LIFE LIMITED PARTS
How do I track and manage aircraft inspections or life limited parts?
  1. Click the ‘Activate’ button on the inspection or part you want to track
  2. If the aircraft has not had the specific inspection or part serviced, choose ‘No’ – this will automatically choose the aircraft’s birthday (Certificate of Airworthiness date) and 0 Flight Hours to track from
  3. If the aircraft has had the specific inspection or part serviced, choose ‘Yes’ and enter the date and Flight Hours from the latest airframe or engine logbook label service entry
  4. Airworthiness Items require the user to enter the expiration date found in the latest logbook entry
Will Cirrus IQ PRO notify me when an inspection is due?

Yes – when an inspection becomes due, a push notification will be sent to all users for an aircraft.

How do I set custom intervals for inspection reminders?
  1. Click on ellipsis (3 dot) of the inspection you want to set a custom reminder on
  2. Click ‘Set Reminder’
  3. Choose the specific date, or flight hours at which you want to receive a reminder notification
What does the ‘Edit’ function do on an inspection card?

The edit function allows users to rectify an entry in the event wrong information was entered, and to ensure the correct due date and/or hours will be communicated for the specific inspection.

Will Inspections or Life Limited Parts automatically update after service has been completed at an authorized Cirrus Service Center?

No – users must enter the inspection date and flight hours of the service to reset the interval.